Front Desk Receptionist

City Central Cemerlang · 📍 Tenggarong · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 5.000.000 – Rp 8.000.000 per month
We are seeking a dedicated and professional Front Desk Receptionist to join our team at City Central Cemerlang in Tenggarong. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. This is a full-time position with a competitive salary package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Answer and direct incoming calls, emails, and messages to the appropriate departments.,Check-in and check-out guests, process payments, and maintain accurate guest records.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Handle guest complaints and concerns professionally and escalate issues as needed.,Maintain the front desk area, including reception, lobby, and waiting areas, in a clean and organized manner.,Provide information about the hotel's amenities, facilities, and local attractions.,Assist with special events and promotions, such as weddings, conferences, and banquets.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1-2 years of experience in a front desk or receptionist role, preferably in the hospitality industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software, such as Microsoft Office.,Familiarity with local language and culture is a plus.,Ability to work well under pressure and meet tight deadlines.,Flexible and adaptable to changing priorities and working hours.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingAttention to detailTime managementTeamwork
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