Store Leader (Supervisor) - Pontianak Talent Pool

Erajaya · 📍 Pontianak, West Kalimantan, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 15000000
Erajaya is seeking a dynamic and experienced Store Leader to join our team in Pontianak. As a Store Leader, you will be responsible for managing and leading a team of store staff, ensuring high levels of customer satisfaction and operational efficiency. This is an exciting opportunity to be part of a growing company and make a significant impact on our business.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of store staff, ensuring they are trained, motivated, and performing at their best.,Oversee daily store operations, including inventory management, sales, and customer service.,Ensure compliance with company policies, procedures, and regulations.,Monitor store performance and implement strategies to improve sales and customer satisfaction.,Conduct regular team meetings and provide feedback to ensure continuous improvement.,Handle customer complaints and resolve issues promptly and professionally.,Manage store budgets and ensure financial targets are met.,Lead and participate in store promotions and events to drive sales and brand awareness.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a supervisory or leadership role in retail or a similar industry.,Proven track record of managing and leading teams effectively.,Strong knowledge of retail operations and customer service best practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with inventory management and POS systems is a plus.,Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.,Fluency in Indonesian is required.

🛠️ Keahlian

Leadership and team managementRetail operations and customer serviceInventory managementSales and marketingFinancial managementProblem-solving and decision-making
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