Field Collection Agent - Padang Lawas Region

Infomedia Nusantara is seeking a dedicated Field Collection Agent to join our team in the Padang Lawas region. In this role, you will be responsible for maintaining strong customer relationships and ensuring timely collections. This contract-based position offers a dynamic work environment where you can contribute to our company's growth and success.

As a Field Collection Agent at Infomedia Nusantara, you will be on the front lines, visiting customers to collect payments and resolve any issues that may arise. You will need to have excellent communication skills, a strong sense of responsibility, and the ability to work independently. This is an opportunity to make a real impact on our customers' satisfaction and our company's financial health.

📋 Tanggung Jawab Pekerjaan

• Visit assigned customers to collect payments and resolve any outstanding issues.
• Maintain accurate records of all collections and customer interactions.
• Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
• Provide excellent customer service and resolve any complaints or concerns promptly.
• Work independently and efficiently to meet daily collection targets.
• Submit regular reports on collections and customer interactions to the management team.
• Adhere to company policies and procedures, including data privacy and security measures.
• Participate in team meetings and training sessions to improve skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role, preferably in the financial services or collection industry.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers.
• Excellent problem-solving skills and the ability to work independently and efficiently.
• Familiarity with Microsoft Office Suite, including Excel and Outlook.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced, dynamic environment.
• Strong sense of responsibility and attention to detail.
• Willingness to travel to remote locations as required.

🛠️ Keahlian

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